Some of the more common questions we  get asked are answered below. Alternatively, you can contact us directly with additional queries.

 

Accommodation

  • We offer a range of accommodation options to suit your budget!

    The accommodation included in the base tour price is for a dormitory room in a hostel. The places we use throughout Tasmania are small, quiet and comfortable and we place our guests in same sex dormitory rooms. If you prefer more privacy and or comfort, you can choose a private twin/double or single room at the hostel or a nearby hotel/motel for an additional cost.

    Check out the type of rooms available

Fellow Travellers

  • We operate with a maximum group size of 24 passengers plus the tour guide. This saves you getting lost in the crowd and will allow you plenty of time to get to know your fellow passengers and guide.

    All our tours are conducted in modern comfortable air-conditioned vehicles and by having a maximum group size of 24 it means we can spend as much time as possible outside the bus exploring Tasmania.

  • You’ll be accompanied on each tour by people from all around the world. Whether you’re travelling alone or with a partner, our small groups contribute to your experience.

     

Food + Drink

  • Due to the diverse mix of our guests we believe they prefer to do their own thing for most meals, this means you to try out Tasmania great food and drinks that are suited your taste and budget. Our tours normally include breakfast and some include meals that showcase Tasmanian produce or provide a great way to get to know your fellow travellers.

    For the meals not included you will have the chance to dine out and enjoy the local foods and produce with recommendations from the guide, or visit the local supermarket to purchase items that can be prepared in the kitchen at each hostel, either individually or as a group.

  • For breakfast we supply cereals, toast, juice, tea & coffee. If there’s something you can’t do without, just bring it with you! Please advise your dietary requirements at the time of booking.

    For details on the other meals we include please refer to the individual tour page.

General

  • Bring clothing that suits the season, while including warm clothes (it can get cold in the mountains), comfortable walking shoes, toiletries, a towel, hat, sunscreen, waterproof jacket, swimsuit, water bottle and camera. Luggage is restricted to one normal pack, bag or case (20kg) plus a small day pack.

  • All full day & extended tours include pick up and drop off from your city hostel or hotel.  Our tours leave from all major gateways to Tasmania so no matter whether you arrive by boat to Devonport, or by plane to Hobart or Launceston we have a tour to suit you.

The Nitty Gritty

  • Mt Wellington Descent 

    Within 7 Days: 25% of Fare

    48 -24 hours: 50% of Fare

    Within 24 hours or no show: 100% of Fare

     

    All other Tours

    Under Down Under may charge the following fees if you cancel your booking before departure; 30 days or more: 25% of fare. 8 to 29 days: 50% of fare. 0 to 7 days: 100% of fare. Fees up to $100 may be charged for booking amendments.

     

    Looking for our Terms and Conditions?

  • Bookings can be made by email, phone (1800 444 442) or through our online reservations system. To book online simply click tours and follow the prompts from our book now button.

    When booking by phone or email you’ll need to let us know the following details;

    • Pick up location (if you don’t know this yet it’s ok)
    • Tour & departure date
    • Passenger names and gender (for dormitory accommodation)
    • Contact mobile phone number if you have one available
    • Accommodation requirements – upgrades are available in private hostel rooms (twin/double/single) or hotel/motel rooms with private bathroom & toilet (twin/double/single).
    • How you’d like to pay for the tour. Payments can be made by Visa, MasterCard, or bank deposit. Credit card payments prior to the day of departure have no card surcharge (payment by credit on the day of departure will attract a 1.5% credit card surcharge).   Payment by cash can also be arranged on request.

What's Included

  • While our tours have no extra charges, there are a few optional extras that you can join throughout your trip around Tasmania. These include the following:

    The Gordon River Cruise: This is an iconic cruise you can join on The Explorer 6, Famous 5, Tassie Wild or Discovery 6 tours. Normally $105.00 but by joining our tour the cost is only $80.00 (this will also include a buffet lunch!)

    The Bicheno Penguin Tour: This is a great way to view Tasmania’s Fairy Penguins up close in a natural setting. This tour takes place after sunset and has greatly assisted in the conservation of our feathered friends in Bicheno. $25.00 per person.

    Being optional extras joining these tours is completely up to you, and those passengers that don’t will also have a great time seeing the local sights with the tour guide.

  • We included everything we believe is needed to have a great time in Tasmania while keeping our prices as low as possible. There are no extra charges or fees on any of our tours so the only expenses you’ll have throughout the tour will be extra meals not included, optional extras or souvenirs from the great places you’ll visit. Each individual tour will have different inclusions and to check see these just review our Tours to find out a bit more about them. To give you a general idea our tours will always include:

    • Experienced friendly Guides
    • All bedding
    • Meals as indicated
    • Hotel / hostel pick up and drop off (with the exception of Mt Wellington Descent)
    • National Parks passes
    • All Entry Fees