Under Down Under considers all information collected about our passengers to be of vital importance. We are committed to respecting your privacy, and ensuring that all personally details remain in a secure environment and are shared only when necessary. This information may include your name, address, contact details, special needs/disabilities/dietary requirements and gender. In order to provide our services we may disclose and process your information these purposes include administration, providing services (and contacting you where necessary), customer care, service quality, business management and operation, risk assessment/management, security, fraud and crime prevention/detection, social media, reviews, and marketing. This information may also be shared with our agents, service providers or other suppliers to enable us to operate the Trip. We will otherwise treat your details with the upmost privacy and ensure they not shared with any other third parties without your prior consent.
Direct Marketing Material
Should you choose to join our mailing list we will contact you with information on offers of goods and services, brochures, new products, forthcoming events or competitions. We will tailor the information we send you unless you tell us not to. You will be given the opportunity on every communication to opt-out of this should you wish.
You are entitled to a copy of the information we hold about you and to correct any inaccuracies. You have the right to ask in writing not to receive direct marketing material from us. Once properly notified by you, we will take steps to stop using your information in this way.
Your protection of your information is extremely important to us. We have taken all reasonable steps and have in place all appropriate security measures to protect your information.
Use of Your Image
Throughout our tours our guides will take photos/video which may include you. We may wish to use those photos/videos for promotional purposes. By joining the tour, you acknowledge and agree that we or our agents may take photos/videos of you and you consent to us using images of you taken during the tour for our advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images for publicity and promotional purposes.